6.1 How to Use These Playbooks

When you discover a security incident:

1. Don't panic - Take a breath; most incidents are recoverable if you act systematically

2. Find the right playbook - Match your situation to one of the scenarios below

3. Follow the steps in order - Steps are prioritized by urgency and importance

4. Document everything - Keep notes on what happened, when, what you did, who you spoke to

5. Ask for help - If you're overwhelmed, ask a tech-savvy friend or professional