6.1 How to Use These Playbooks

When you discover a security incident:


Don't panic - Take a breath; most incidents are recoverable if you act systematically


Find the right playbook - Match your situation to one of the scenarios below


Follow the steps in order - Steps are prioritized by urgency and importance


Document everything - Keep notes on what happened, when, what you did, who you spoke to


Ask for help - If you're overwhelmed, ask a tech-savvy friend or professional